Terms of Service

These Terms govern your use of our website and the information you submit to request a renovation consultation.

Effective date: 2026-01-28

1) Website Use

By using this website, you agree to use it for lawful purposes and not to misuse forms, attempt unauthorized access, or interfere with normal operation.

2) Consultation Requests and Estimates

Information on this site is provided for general informational purposes. Submitting a request does not create a contractor-client relationship until a scope of work is agreed to in writing.

  • Estimates: Estimates are based on the information available at the time (measurements, selections, site conditions). Final pricing may change if scope, materials, or site conditions differ.
  • Selections and allowances: If an estimate includes allowances, final cost will depend on the selections you choose.
  • Scheduling: Start dates and timelines depend on availability, permitting (if applicable), and material lead times.

3) Change Requests

Renovation projects sometimes evolve. If you request changes to scope, materials, or layout, we may provide an updated price and/or timeline. Work on changed items may require written approval before proceeding.

4) Site Conditions and Existing Construction

Older homes and previously remodeled areas can contain hidden conditions (water damage, subfloor issues, wiring concerns, etc.). If concealed conditions are discovered, we’ll communicate findings and discuss options before additional work is performed.

5) Communications

When you submit forms on this website, you may receive communications by phone, email, and (if you choose to opt in) SMS text messages.

6) SMS Terms

  • Opt-in: You control your SMS selections via the consent checkboxes provided on our site.
  • Rates: Message and data rates may apply. Message frequency varies.
  • Help/Stop: Reply HELP for help. Reply STOP to cancel.
  • No condition of purchase: Marketing/promotional SMS consent is not a condition of purchase.

7) Intellectual Property

All site content, branding, and design elements are owned by True Frame Renovations or used with permission. You may not copy or reuse content without prior written consent.

8) Disclaimers

This website is provided “as is” without warranties of any kind. We do not guarantee uninterrupted access, error-free functionality, or that the site will be free of harmful components, although we take reasonable measures to protect the site.

9) Limitation of Liability

To the extent permitted by law, True Frame Renovations will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website.

10) Updates to These Terms

We may update these Terms to reflect operational, legal, or service changes. The effective date above indicates the most recent update.

11) Contact

True Frame Renovations
1812 S 2nd Ave, Cheyenne, WY 82007
Phone: 307-323-2321
Email: support@tfreno.com